At Lederhosendirndls.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy. Please review the following guidelines:

1. Eligibility:

• To be eligible for a return or exchange, items must be unused, in their original condition, and returned within [number of days] days of purchase.
• Items must be returned with all original tags, labels, and packaging intact.

2. Exclusions:

• Certain items are not eligible for return or exchange due to hygiene reasons or customization. These include but are not limited to:
  • Undergarments
  • Personalized or custom-made items
• Returns/exchanges for these items will be considered only if they are defective or damaged upon receipt.

3. Initiation of Return/Exchange:

• To initiate a return or exchange, please contact our customer support team within [number of days] days of receiving your order. You can reach us via [contact details].
• Please provide your order number and details of the item(s) you wish to return or exchange.

4. Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
• We recommend using a trackable shipping method to ensure that your return reaches us safely.

5. Refunds/Exchange Process:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund/exchange.
• If approved, refunds will be processed to the original method of payment within [number of days].
• Exchanges will be processed promptly, and replacement items will be shipped out as soon as possible.

6. Restocking Fee:

• A restocking fee may apply to returns/exchanges for certain items. This fee will be deducted from your refund/exchange value.

7. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.

8. Final Sale Items:

• Items marked as “final sale” are not eligible for return or exchange unless they are defective or damaged upon receipt.

9. Return & Exchange Limitations:

• Each order is eligible for one return or exchange transaction. Subsequent returns/exchanges for the same order may not be accepted.

10. Policy Updates:

• We reserve the right to update or modify our return and exchange policy at any time without prior notice. Please refer to our website for the most current policy information.

By making a purchase on Lederhosendirndls.com, you agree to abide by the terms and conditions outlined in this Return & Exchange Policy.

If you have any questions or require further assistance, please don’t hesitate to contact our customer support team. We are here to ensure that your shopping experience with us is enjoyable and hassle-free.